Legal Document

Sub-Processors

Last Updated: March 31, 2026

On this page, we maintain an updated list of Subprocessors for Haiku. A Subprocessor is any third party or WalkMe affiliate authorized to process personal data on behalf of WalkMe and its customers, in order to assist WalkMe in providing the Haiku service in accordance with the Terms of Service. WalkMe uses the following Subprocessors for hosting, operating and supporting the Haiku service.

01

Third-Party Subprocessors

Subprocessor Name Subprocessor Address Location of Processing Purpose Description
Amazon Web Services Inc. 410 Terry Avenue North, Seattle, Washington 98109-5210, USA EU Hosting infrastructure services; Content delivery and web application firewall (WAF) services.
Google Cloud EMEA Limited 70 Sir John Rogerson's Quay, Dublin, D02 R296 Ireland EU AI Services
Microsoft Ireland Operations Limited One Microsoft Place, South County Business Park, Leopardstown, Dublin, 18 D18/P521 Ireland EU AI Services
Datadog, Inc. 286 5th Ave Fl 12 New York, NY 10018-1741 USA EU Application logging & monitoring
SFDC Ireland Limited Salesforce UK Limited, Floor 26, Salesforce Tower, 110, Bishopsgate, London, EC2N 4AY, UK UK Support
Intercom, Inc. 55 2nd St., 4th Fl. San Francisco, CA 94105, USA US Support
02

WalkMe Affiliates

The following WalkMe affiliates may function as Sub-processors in the course of providing the WalkMe Service:

WalkMe/SAP Entity Address Purpose Description
WalkMe, Inc. 350 Mission Street, Floor 26, San Francisco, CA 94105 Operation & Support
WalkMe Ltd. 3 Kremenetski Street, 2nd Floor, Tel-Aviv 6789903 Israel Operation & Support
WalkMe Singapore PTE Ltd. 1 Temasek Avenue #21-04 Millenia Tower Singapore 039192 Support
WalkMe KK 18F Midtown Tower, 9-7-1 Akasaka, Minato-ku, Tokyo, Japan Support
SAP LABS INDIA PVT. LTD. 138, Export Promotion Industrial Park, Whitefield, Bangalore-560066, India Support

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