Support is built into the product. Ask a question where you're already working. Get an answer in seconds.
The help widget inside Haiku knows your account, your guides, and your setup. No context to repeat. No screenshots to attach.
Ask a question. Get an answer. No ticket numbers, no "we'll get back to you," no checking your inbox tomorrow. Responses are instant, every time.
The support agent is trained on all features, use cases and settings available in Haiku."
Tuesday at 2 PM or Saturday at 3 AM. Same speed, same quality. No business hours. No "our team is currently offline."
Powered by AI. Trained on our complete knowledge base.
Yes. Unlimited guides, browser and desktop capture, AI descriptions, and link sharing. No credit card required. No time limit. No catch.
No. Sign up with an email address. Every account starts with a 14-day Pro trial. After that, stay on Pro with a payment method, or move to the free plan automatically. Nothing is deleted.
Haiku is built by WalkMe, an SAP company. All data is encrypted in transit and at rest. SOC 2 Type II and GDPR compliant at every tier, including free. Your content is never used to train AI models.
Yes. The browser extension handles any web app. Desktop capture works on Mac and Windows for native applications. Both are included in the free plan.
Install the Chrome extension. Click Record. Walk through your process. Haiku captures each step and writes the descriptions automatically. Your first guide takes about 2 minutes.
Fill out the form and we'll get back to you as soon as possible.
Tell us about your team and we'll find the right plan together.