Haiku is a WalkMe product. SOC 2 Type II, ISO 27001, and ISO 27701 certified. The same security standards that protect 1 in 3 Fortune 500 companies now protect every guide you create.
Certifications and compliance frameworks that protect your data at every level.
An independent auditor tested our security controls over time. Covers security, availability, and privacy.
The international standard for information security management. Security built into how we operate, not bolted on afterward.
Privacy information management. Extends ISO 27001 to cover personal data handling, GDPR alignment, and privacy controls.
EU General Data Protection Regulation. Full data subject rights: access, correction, deletion, portability. EU/UK/Swiss-US Data Privacy Framework registered.
California Consumer Privacy Act. Opt out of data sale, request deletion, and access your data at any time. Haiku operates as a CCPA Business.
Business Associate Agreements available for healthcare organizations handling protected health information.
Everything you capture with Haiku is encrypted in transit and at rest. Our infrastructure runs on Amazon Web Services.
AES-256 at rest. TLS 1.2+ in transit. Industry-standard cryptographic implementation at every layer.
Built on Amazon Web Services. WalkMe is an AWS Advanced Technology Partner with enterprise-scale infrastructure.
Haiku product data is stored in the European Union. Your workflows and guides remain within EU infrastructure.
Haiku uses AI to generate step descriptions, titles, and summaries from your captured workflows. Here is how we protect your data in the process.
Your content is not used to train AI models.
Haiku does not send your workflow data to third-party AI systems.
AI processing follows the same encryption and access controls as all other data.
Full details are documented in our Privacy Policy.
Real controls over your data. Not just checkboxes.
Transparency note: We use analytics and marketing tools to improve Haiku and reach new users. This is described in our Privacy Policy. You can manage your preferences through our cookie consent tool at any time.
Haiku is a WalkMe product. When you use Haiku, you operate within that security boundary. Enterprise controls are available on Team and Enterprise plans.
Admin, Creator, and Viewer roles. Control who creates, edits, and views guides across your organization.
Full activity history. Track who created, edited, shared, or deleted guides and when.
SAML-based SSO. Connect Haiku to your identity provider for centralized access management.
Data Processing Addendum for GDPR compliance. Available upon request for enterprise agreements.
Dedicated questionnaire support for your procurement and security review process.
Haiku's security posture is inherited from WalkMe. The same systems that protect Fortune 500 workflows now protect every guide you create.
Reach out to our security and privacy teams directly.
Fill out the form and we'll get back to you as soon as possible.
Tell us about your team and we'll find the right plan together.